Concierge-Level Service

At HR Knowledge, we set high expectations for the client experience, and we go to extraordinary lengths to satisfy and delight our clients by:

1. Providing concierge-level service by exceeding client expectations
2. Offering our services at a cost-effective, fair and marketable price
3. Building outstanding client relationships

Your Trusted Business Advisor

A recent independent client satisfaction survey shows that more than 92% of our customers are “loyal” or “satisfied” clients, consider HR Knowledge a “trusted business advisor,” and would recommend us to others.

According to the report, HR Knowledge’s HR, payroll and benefits services were highly regarded, with nearly all facets of these service offerings viewed as “above average” or “outstanding.”

Similarly, HR Knowledge staff was viewed favorably by clients for the following attributes: professionalism, client focus, friendliness, responsiveness, knowledge, expertise, integrity, and empathy. Sample comments include: “They are incredibly responsive, no matter what kind of question we have…we’ve found their advice in every instance to be solid and practical. HR Knowledge is willing to work with you on an individual basis…they are always there when you need them and never treat even the smallest issues like a burden.”